Shanghai Ninth People's Hospital

Hospital Overview:

As a world-leading specialist medical institution in China, Shanghai Ninth People's Hospital International Medical Department is especially renowned for its top-ranked plastic & reconstructive surgery and stomatology disciplines.

Hospital Details:

Officially launched in January 2024 at the Gaoke West Road campus in Pudong New Area, Shanghai Ninth People's Hospital International Medical Department is an important part of Shanghai's strategy to build an international medical tourism hub. Founded in 1920, the hospital is home to 5 academicians of the Chinese Academy of Engineering, with distinctive technical advantages in multiple frontier medical fields. The international medical department relies on the hospital's top-tier disciplinary resources, with more than 170 experienced senior experts and professors on duty, and has built a one-stop service system integrating diagnosis, examination, treatment and surgery to provide personalized and specialized medical care for foreign expatriates, visitors and patients with high-end medical needs.

The department is equipped with independent outpatient zones, specialized examination areas and dedicated surgical wards. The stomatology section has more than 100 dental chairs with advanced devices such as CBCT, root canal microscopes and water laser instruments, while the plastic surgery section sets up multiple sub-specialty clinics and a laser aesthetic treatment platform. It has established cooperation with 21 commercial insurance institutions, among which 8 support direct billing services. It is also one of the pilot hospitals for one-stop medical insurance and commercial insurance settlement in Shanghai. To date, it has received patients from over 40 countries and regions across five continents, and is one of the most popular specialist medical destinations for international patients coming to China.

Core Specialty Strengths

Benefiting from the hospital's world-class disciplinary advantages, the International Medical Department holds leading competitiveness in two core medical fields. Its plastic and reconstructive surgery department ranks first in China and enjoys high international reputation, with complete sub-specialties covering head and neck deformity repair, hand and foot deformity correction, comprehensive scar treatment, rhinoplasty, blepharoplasty, breast plastic surgery, post-facial paralysis reconstruction, and hemangioma & vascular malformation diagnosis and treatment; many original surgical techniques have solved complex deformity cases that cannot be treated in European and American countries. Its stomatology department, as the supporting unit of the National Center for Stomatology, leads the country in oral implantology, oral and maxillofacial head and neck oncology, orthodontics and endodontics, with a full-time internationally top dental expert leading the clinical research work. In addition, orthopedics, otolaryngology head and neck surgery and aesthetic dermatology are also highly sought-after specialties for international patients.

Featured Service Advantages

Adopting a closed-loop one-stop service mode, the department enables patients to complete most examination, testing and treatment items in the same zone, avoiding long-distance transfers and repeated queuing. For complex and difficult cases, it operates a mature multidisciplinary diagnosis and treatment (MDT) mechanism, which can coordinate academician-level expert teams across departments for joint consultation to formulate systematic treatment plans. It also supports remote pre-consultation for overseas patients, multilingual medical communication services and full English medical report issuance, effectively eliminating language and procedural barriers for cross-border medical treatment.

Medical Process for International Patients

• Step 1: Appointment and pre-case assessment. International patients can make appointments through the dedicated international service hotline, email consultation or official online channels. Patients may submit previous medical records and imaging materials in advance, and the medical team will conduct preliminary case evaluation, match corresponding specialists and provide preliminary treatment suggestions and schedule arrangements within working days.
• Step 2: On-site registration and reception. After arriving at the hospital, patients present their valid passports at the reception desk of the International Medical Department to complete identity verification, medical record establishment and registration procedures. A dedicated service coordinator will be assigned to accompany the whole process and assist with medical communication.
• Step 3: Consultation, examination and treatment. Under the guidance of the coordinator, patients receive specialist consultation in a private clinic, and complete corresponding laboratory tests, imaging examinations or treatment items as prescribed by the doctor. For patients requiring surgery, the coordinator will assist in arranging operation schedules and hospitalization procedures, and keep patients and their families informed of treatment progress in a timely manner.
• Step 4: Payment and follow-up arrangement. After diagnosis and treatment, patients can settle fees via international credit cards, cash or direct commercial insurance billing. The attending physician will provide detailed discharge instructions and rehabilitation plans. After patients return to their home countries, the medical team will continue to provide remote follow-up support and answer rehabilitation-related questions.