The Hong Kong University - Shenzhen Hospital (HKU-SZH), jointly launched by the Shenzhen Municipal Government and the University of Hong Kong in 2012, is a Grade 3A general hospital located in Futian District, Shenzhen. Its International Medical Center (IMC) was established simultaneously with the hospital's founding, making it one of the earliest dedicated international medical units in the city. The center operates an independent service zone with private consultation rooms, dedicated imaging and endoscopy facilities, and multiple tiers of private inpatient wards ranging from single rooms to deluxe suites, all designed with hotel-style amenities to ensure patient comfort and privacy. Staffed by a combined team of Hong Kong specialist consultants and senior mainland physicians, most of whom have overseas training backgrounds, the center adopts a general practice-led service model aligned with international healthcare norms, and supports full English communication throughout the care process.
As the first pilot hospital for the "Hong Kong-Macao Medicine and Device Access" policy in China, the center allows patients to access internationally approved prescription drugs and advanced medical devices that are not yet marketed in the mainland. It has passed the Australian Council on Healthcare Standards (ACHS) full accreditation and the Chinese International Hospital Accreditation, with service standards fully in line with international benchmarks. The center has established direct billing cooperation with more than 30 domestic and international commercial insurance companies, providing one-stop settlement services for insured patients. To date, it has served patients from 129 countries and regions, and is recognized as the core window for international medical services in the Guangdong-Hong Kong-Macao Greater Bay Area.
Core Specialty Strengths
Leveraging the academic and clinical resources of the University of Hong Kong, the hospital has built four premier medical centers that form the core strengths of its international medical services. The orthopedics medical center excels in joint replacement, spinal surgery, sports injury repair and minimally invasive orthopedic procedures, with treatment costs significantly lower than private hospitals in Hong Kong and Western countries. The cardiovascular medicine center delivers comprehensive diagnosis and treatment for coronary heart disease, arrhythmia and structural heart disease, supported by a team of leading cardiologists and cardiac surgeons from both Hong Kong and the mainland. The oncology center adopts a multidisciplinary tumor board model to provide standardized targeted therapy, immunotherapy and minimally invasive tumor surgery, and participates in multiple international clinical trials for new anti-cancer drugs. The reproductive and prenatal diagnosis center is also highly popular among international patients, offering assisted reproductive technology, high-risk pregnancy management and prenatal genetic diagnosis services. In addition, pediatrics, gastroenterology and general practice are also frequently selected services for expatriate families and medical tourists.
Featured Service Advantages
Different from traditional public hospital care models, the center implements an appointment-based, general practice-first care system, where each patient is assigned a dedicated family physician to oversee overall health management and coordinate specialist referrals when needed. It provides one-on-one bilingual patient coordinators who accompany patients through every step from registration to discharge, eliminating language barriers and procedural confusion for cross-border patients. Supported by the "Hong Kong-Macao Medicine and Device Access" policy, it offers new treatment options for patients with rare or refractory diseases who require innovative medications not available locally. The center also maintains a two-way cross-border referral channel with the University of Hong Kong's medical system and Hong Kong hospitals, supporting seamless patient transfer for further treatment. All medical records, diagnostic reports and discharge summaries are issued in standard English, fully compatible with follow-up care in patients' home countries.
Medical Process for International Patients
