Location: Shenzhen
Industry: Logistics, Service industry
Suitable time: 0.5 Day
Shenzhen Airlines Co., Ltd. was established in November 1992 and is headquartered in Shenzhen, China. The airline operates 8 branch offices, 7 bases, 3 major wholly-owned subsidiaries, and 71 domestic and international sales offices and business offices. With a fleet of over 200 aircraft, its routes cover virtually all provincial capitals and major cities in China, as well as Hong Kong, Macao, and Taiwan, and destinations in the United Kingdom, Spain, Japan, South Korea, and Southeast Asian countries. The airline transports nearly 40 million passengers annually. Adhering to the safety philosophy of "Doing Things Right Every Time", Shenzhen Airlines has maintained an excellent safety record over the long term. Since its inception, the airline has logged more than 6 million hours of continuous safe flight operations and was awarded the "Five-Star Flight Safety Award" by the Civil Aviation Administration of China in 2019. Adhering to the service philosophy of "Natural and Thoughtful at All Times", Shenzhen Airlines delivers exceptional service quality and offers a premium cabin environment that leads the industry in space and comfort, providing passengers with a stable, quiet, and elegant flying experience. Through its relentless efforts to ensure aviation safety and enhance service quality, Shenzhen Airlines has earned numerous honors, including the "Top 500 Most Valuable Brands in China", the Shenzhen Mayor's Quality Award, the aviation industry's "Most Influential Brand in China", and "Asia's Best Service Airline".
Gain insights into the operation model of a leading Chinese airline, including route network planning, fleet management and airport ground operations.
Understand aviation safety management and service quality control, which are core competitiveness of civil aviation enterprises.
Learn how airline groups integrate customer experience, operational efficiency and safety control in a highly regulated industry.
Explore talent development practices for aviation professionals, including crew training, ground service training and safety culture building.
Exchange with internal specialists on civil aviation operation, service innovation and enterprise management under market changes.
10:00‑10:30｜Corporate Experience Tour — Shenzhen Airlines Training Base
Visit the airline training base and experience centers. Understand Shenzhen Airlines' development history, corporate culture, fleet overview and service system.
10:30‑10:40｜Transfer to Flight Crew Training Center
Move to the flight crew training facility area.
10:40‑11:30｜Visit Flight Crew Training Center
Tour the crew training facilities and learn about pilot training, cabin crew training, safety drills and emergency response management.
11:30‑12:00｜Themed Sharing: Airline Service Management and Talent Development
Internal expert shares Shenzhen Airlines' practices in aviation service management, safety culture and talent cultivation. Interactive Q&A included.
Program concludes at 12:00.
Important Note：
